Frequently Asked Questions

There are some items we simply don’t have the resources to dispose of per EPA guidelines.Those items include:

• Biohazardous materials/medical waste
• Paint (although dry paint cans are permissible)
• Batteries
• Propane tanks
• Liquids/Solvents/Freon/Chemicals
• Equipment containing gas or oil
• Mattresses, box springs and tires may incur additonal handling fees

If you need to dispose of any of these materials, let us know and we’ll direct you to the proper agency.

Each of our dumpster rentals comes with delivery to your home, office or construction site, a generous rental period and disposal of your trash (up to designated weight limits). The rental period or waste volume may be increased for an additional fee.

The price of a dumpster rental is determined by the city of delivery, dumpster size and the type of debris you will be putting into the roll off dumpster. When you call ACE, we will give you an all inclusive price quote based on these specifications. Remember, because we’re a local company we can give you the best price around. In fact, we will match or beat competitor pricing or terms in the event you do find a better offer.

At ACE Roll-Off Dumpster Rental, we believe in 100% pricing transparency.  When you call us, we will provide you with a competitive quote that includes delivery, pickup, a generous rental period and disposal of debris up to the specified weight allowance for the dumpster size you choose. When ordering a dumpster from ACE, you’ll never have to worry about hidden delivery charges, fuel surcharges and environmental fees.

It’s always a good idea to book your dumpster as far in advance as possible to ensure its availability and our ability to deliver the day you need it. Keep in mind we’re busiest on Mondays and Fridays. While we always appreciate a couple days notice, we realize timely delivery is critical to keeping your project moving on time and budget.  While speed of service is based on availability, typically, as long as you place your order by noon we will be able to deliver the dumpster the next business day. In some instances same day delivery is possible.

When you order your dumpster rental, our friendly customer service representatives will let you know the weight limit on the dumpster you order. This is determined by the size of the dumpster-larger dumpsters will hold more trash, and we’re happy to take care of that trash for you!

We specialize in working with most types of home improvement, demolition and cleanout projects, but there are some items we simply don’t have the resources to dispose of per EPA guidelines.Those items include:

• Biohazardous materials/medical waste
• Paint (although dry paint cans are permissible)
• Batteries
• Propane tanks
• Liquids/Solvents/Freon/Chemicals
• Equipment containing gas or oil

If you need to dispose of any of these materials, let us know and we’ll direct you to the proper agency.

Obviously, the size of dumpster you’re going to need will depend on the size of your project. We offer 10, 15, 20 and 30 yard dumpsters. Recommendations are available on our website, or you can call our office and one of our friendly and experienced customer service representatives will be happy to help you reach a decision.

When the dumpster is picked up the driver will put a tarp over the load for containment during transport. We ask that you don’t load any material above the top rails of the dumpster that will interfere with the tarp. Try to keep the load flat and distribute the weight as evenly as possible. If for any reason the dumpster is improperly loaded and cannot be transported safely, you will have to unload the dumpster to a safe level before we can remove it. Additional charges may be assessed.

Anyone. When it comes to renting a dumpster, more than 15,000 people have turned to ACE Roll-Off Dumpsters, and for good reason. We rent dumpsters to everyone! Most of our clients are DIY homeowners, businesses, real estate agents, charity organizations and small to mid-sized contractors; however, we also work with major contractors on large industrial construction sites as well.

Each municipality has different regulations and permit requirements concerning dumpsters placed on private property, streets or any other public right of way. Contact your local municipality and they will provide you with the regulations and costs to purchase any necessary permits. ACE Roll-Off Dumpsters is not responsible for obtaining proper permits.

We place dumpsters in driveways all the time. Damage does not typically occur from normal dumpster operation. However, poor surface conditions or soft surfaces like the lawn may be subject to rutting and sinking especially with inclement weather. We will always do our very best to avoid making a mess but there are situations out of our control. Your driver has the experience to provide the best recommendation. We advise you ask for their suggestion on placement if you’re not sure. ACE Roll-Off is not financially liable for the damages caused by normal dumpster operation.